All 126 public-access computers are now available throughout the Dauphin County Library System and staff are ready to help those in need apply online for rental assistance, Capital Region Water payment assistance and emergency broadband access.
Until this week, more than half of the computers were unavailable due to COVID-19 restrictions limiting the number of people in the work area. In addition to the desktop computers, the libraries have 31 laptops available for borrowing and free WiFi. The Library is recommending that all computer users wear masks while in The Library.
“One of Dauphin County Library System’s main missions is offering assistance and opportunities to members of our community facing economic challenges,’’ said Karen Cullings, The Library’s executive director. “With locations throughout our county, The Library is uniquely positioned to offer help and outreach services.’’
- Information and applications for the Dauphin County Emergency Rental Assistance Program, Capital Region Water Credit Assistance Program and the FCC Emergency Broadband Benefit is available at dcls.org/RoadtoRecovery.
- Dauphin County Emergency Rental Assistance Program can provide up to six months of rent and utility help.
- Capital Region Water Credit Assistance Program can provide up to a $200 credit to residential customers.
- The FCC Emergency Broadband Benefit provides a discount of up to $50 per month toward broadband service for eligible households. Those who qualify can also get a one-time discount of up to $100 to purchase a laptop.
Dauphin County Commissioner George P. Hartwick III said The Library plays an important role in linking residents with services, as it is doing with the Emergency Rental Assistance Program (ERAP).
“This program is more than just money,’’ Hartwick said of ERAP. “The services available can help people become housing stable after the program is no longer able to pay rent and utility costs.”
To date, the county has disbursed more than $8.5 million to approximately 1,400 households.
Rep. Patty Kim (D-Dauphin) said rental assistance is key to helping prevent homelessness.
“Once people are out of the house, it's so hard to build back the momentum, especially with children,’’ Kim said. “In partnering with Dauphin County and The Library, our goal is to make sure people having trouble with their rent payments can get the help that's there for them and stay in their home,"
Dauphin County Commissioners Mike Pries and Chad Saylor said many of those who need help do not have the money for a computer and internet access, which makes The Library’s services critical.
“Whether someone needs rental assistance, help with their city water bill or they’re looking for work, having a place like The Library with free computer and internet access is invaluable,’’ Pries said.
“Knowledge is power,’’ Saylor said. “Any expansion of library services will create more opportunities for job-seekers, kids, and families.”
Cullings also encouraged the public to explore the full range of databases, eBooks, eAudiobooks, streaming music and movies available through The Library’s website, dcls.org. Users need a library card for access, and Dauphin County residents can get a card for free by visiting dcls.org/getcarded.
In addition to the website, patrons can find information on programs, tips on interesting books and more on The Library’s Facebook page, facebook.com/DCLS.PA.
